Privacy Policy - Super Sale POS

📋 Introduction

Super Sale POS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

📌 App Information:
• App Name: Super Sale POS
• Developer: Super Sale POS Team
• Contact: supersalepos@gmail.com
• Data Controller: Shop Owner (for business data)

📊 Information We Collect

1. Personal Information You Provide

Data Type	Collection Method	Purpose
Email Address	Registration form	Account login & communication
Password (hashed)	Registration form	Account security
Shop Name	Registration form	Business identification
Phone Number	Registration (optional)	Contact & receipts
Address	Registration (optional)	Shop/Customer location
NRC/National ID	Hotel mode only	Guest registration (legal requirement)
Customer Name	Sales checkout	Receipt generation

2. Information Automatically Collected

Data Type	Collection Method	Purpose
Device ID	Auto-generated	Unique device identification
Device Type	Auto-detected	Analytics & optimization
OS & Browser	Auto-detected	App improvement
IP Address (country level)	API call	Calendar localization
Page Views	Auto-tracked	Usage analytics
Session Data	Auto-tracked	Performance monitoring

3. Business Data You Create

Data Type	Description
Products & Inventory	Product names, prices, stock levels, categories
Sales Transactions	Customer info, items sold, amounts, payment methods
Rooms/Tables (Hotel mode)	Room names, prices, occupancy status, guest info
Categories & Subcategories	Product organization structure
Slips & Receipts	Complete transaction records

⚙️ How We Use Your Information

✅ To provide and maintain the POS system functionality
✅ To process sales and generate receipts
✅ To sync data across multiple devices for the same shop
✅ To authenticate users and manage access permissions
✅ To generate business reports and analytics
✅ To improve app performance and user experience
✅ To send important notifications (admin announcements only)
✅ To comply with legal obligations (tax records, hotel guest registration)

🔐 Data Storage & Security

Where is data stored?

☁️ Cloud Storage:
All data is stored securely on Google Firebase (Google Cloud Platform) with servers located in the United States. Data is encrypted in transit (TLS 1.2+) and at rest (AES-256).

Security Measures:

🔒 Encryption in Transit: All data transmitted via HTTPS/TLS
🔒 Encryption at Rest: Firebase disks encrypted with AES-256
🔒 Password Security: Passwords hashed via Firebase Auth
🔒 Authentication: Email/Password with rate limiting
🔒 Offline Storage: Local IndexedDB encrypted via browser

⚠️ Your Responsibility:
You are responsible for maintaining the security of your login credentials. We recommend using a strong, unique password and logging out after each session.

🔄 Data Sharing & Third Parties

We DO NOT sell, rent, or trade your personal information.

We use the following third-party services that process data on our behalf:

Service	Data Processed	Purpose
Firebase (Google)	All user data, business data, authentication	Core app infrastructure
Google AdMob	Ad requests (no personal data shared)	Display advertisements
EmailJS	Email addresses for receipt delivery	Send email receipts
ipapi.co	IP address (country level only)	Detect country for calendar

📌 Note: These are data processors, not data sellers. They process data only according to our instructions and cannot use it for their own purposes.

⏰ Data Retention

Data Category	Retention Period	Notes
Active Account Data	While account is active	Deleted when account is deleted
Deleted Account Data	Deleted immediately	Cannot be recovered
Backup Data	Up to 15 days	Automatically purged
Anonymous Analytics	30 days	Not personally identifiable
Transaction Records	Per local tax laws	Shop owner responsibility

🗑️ Account Deletion:
You can delete your account at any time from Settings → Delete Account. All associated data will be permanently removed from our systems. Click here for deletion instructions →

👤 Your Privacy Rights (GDPR / CCPA)

Depending on your location, you may have the following rights:

📖 Right to Access - Request a copy of your data
✏️ Right to Rectification - Correct inaccurate data
🗑️ Right to Erasure - Request account deletion
📤 Right to Data Portability - Export your data (CSV/JSON)
⏸️ Right to Restrict Processing - Limit data usage
🚫 Right to Object - Opt out of certain processing

📥 Data Export:
You can export your business data directly from the Reports page in the app. Generate and download reports in Word, CSV, or print format before account deletion.

👶 Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

🌍 International Users

Your information may be transferred to and maintained on servers located in the United States. If you are accessing the app from outside the US, please be aware that your information may be transferred to, stored, and processed in the US where our servers are located.

By using the app, you consent to this transfer.

📝 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Posting the new Privacy Policy in the app
Sending a notification (if you have notifications enabled)
Updating the "Last Updated" date at the top of this page

You are advised to review this Privacy Policy periodically for any changes.

📞 Contact Us

📧 Email Us

supersalepos@gmail.com

For privacy-related inquiries, data deletion requests, or GDPR/CCPA requests:

✉️ Send Privacy Request

Response time: Within 48 hours

For Data Deletion Requests:

Please visit our Account Deletion Instructions page

🔒 Privacy Policy 📱